Kristie
2004-02-01 18:13:59 UTC
Hi, I'm not sure I'm even in the right group for this, but I'm having
some problems. I have an old laptop (compaq presario 1200) that I
just put winXP on. For some reason, I cant run msconfig, the registry
editor, or several things like that. When I try to, the window will
open, stay for about 5 - 20 seconds, and then just disappear.
Sometimes it wont open at all. Then I downloaded norton corporate
edition antivirus, which is provided and required by my school, and
the same thing happened. I would open the scanner, and it would
almost immediately close itself, and the tray icon would appear at
startup, but if i tried to click on it, it would go away also. On the
rare occassion I clicked fast enough to try to start the scanner, it
said there was an error. So I downloaded another virus scanner, and
during the setup, the installation repeatedly did this same thing. I
can't even install it, because the installer wont run long enough for
me to do so. I'm getting really frustrated because I think I might
have a virus and I need to scan my computer. I tried re installing
windows twice with no change. I reinstalled norton several times
also. The computer help desk here at my school doesn't know what is
wrong with it. Please help me, or tell me where I can find some
information.
thank you,
Kristie
some problems. I have an old laptop (compaq presario 1200) that I
just put winXP on. For some reason, I cant run msconfig, the registry
editor, or several things like that. When I try to, the window will
open, stay for about 5 - 20 seconds, and then just disappear.
Sometimes it wont open at all. Then I downloaded norton corporate
edition antivirus, which is provided and required by my school, and
the same thing happened. I would open the scanner, and it would
almost immediately close itself, and the tray icon would appear at
startup, but if i tried to click on it, it would go away also. On the
rare occassion I clicked fast enough to try to start the scanner, it
said there was an error. So I downloaded another virus scanner, and
during the setup, the installation repeatedly did this same thing. I
can't even install it, because the installer wont run long enough for
me to do so. I'm getting really frustrated because I think I might
have a virus and I need to scan my computer. I tried re installing
windows twice with no change. I reinstalled norton several times
also. The computer help desk here at my school doesn't know what is
wrong with it. Please help me, or tell me where I can find some
information.
thank you,
Kristie